Aircraft Cargo Handling Supervisors

Description

Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.

Tasks

Distribute cargo in such a manner that space use is maximized.
Calculate load weights for different aircraft compartments, using charts and computers.
Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
Determine the quantity and orientation of cargo and compute an aircraft's center of gravity.
Accompany aircraft as a member of the flight crew to monitor and handle cargo in flight.

Knowledge

Transportation: Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Education and Training: Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination: Adjusting actions in relation to others' actions.
Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking: Talking to others to convey information effectively.

Abilities

Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.
Multilimb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
Flexibility of Closure: The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

Work Activities

Handling and Moving Objects: Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Guiding, Directing, and Motivating Subordinates: Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Organizing, Planning, and Prioritizing Work: Developing specific goals and plans to prioritize, organize, and accomplish your work.
Establishing and Maintaining Interpersonal Relationships: Developing constructive and cooperative working relationships with others, and maintaining them over time.
Coordinating the Work and Activities of Others: Getting members of a group to work together to accomplish tasks.
Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
Operating Vehicles, Mechanized Devices, or Equipment: Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

Work Context

Face-to-Face Discussions: How often do you have to have face-to-face discussions with individuals or teams in this job?
Sounds, Noise Levels Are Distracting or Uncomfortable: How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets: How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
Telephone: How often do you have telephone conversations in this job?
Electronic Mail: How often do you use electronic mail in this job?
Time Pressure: How often does this job require the worker to meet strict deadlines?
Indoors, Not Environmentally Controlled: How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
Responsibility for Outcomes and Results: How responsible is the worker for work outcomes and results of other workers?
Coordinate or Lead Others: How important is it to coordinate or lead others in accomplishing work activities in this job?
Importance of Being Exact or Accurate: How important is being very exact or highly accurate in performing this job?

Interests

Enterprising: Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic: Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional: Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Investigative: Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Social: Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Artistic: Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Style

Leadership: Job requires a willingness to lead, take charge, and offer opinions and direction.
Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity: Job requires being honest and ethical.
Attention to Detail: Job requires being careful about detail and thorough in completing work tasks.
Self Control: Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Adaptability/Flexibility: Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Cooperation: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Concern for Others: Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Initiative: Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Work Values

Support: Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence: Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Relationships: Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Working Conditions: Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Achievement: Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Recognition: Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Lay Titles

Air Cargo Supervisor

Airfreight Loading Supervisor

Airport Operations Supervisor

Airport Service Supervisor

Baggage Handling Supervisor

Cargo Lead

Cargo Operations Manager

Cargo Service Agent

Cargo Supervisor

Customer Service Manager

Customer Service Supervisor

Equipment Service Lead

Equipment Service Supervisor

Ground Crew Supervisor

Ground Operations Supervisor

Line Service Supervisor (LSS)

Loading Supervisor

Loadmaster

Operations Manager

Operations Supervisor

Ramp Boss

Ramp Lead

Ramp Supervisor

Sort Operations Supervisor

Transportation Agent

National Wages and Employment Info

Median Wages (2008):: $23.04 hourly, $47,930 annual.

Employment (2008):: 6,720 employees